Warren Forest Higher Education Council
College & University Center in Warren
Online Freight Broker/Agent Training
Become a Freight Broker Online
Gain the comprehensive skills needed to build a successful freight brokerage or freight
brokerage agency—100% online. Learn key freight fundamentals for future success, such as the
laws and terminology, setting up your business, valuable tools and software, contracts, and
forms, how to find shippers and do ratings, and much more.
In this freight broker training you will learn the differences between a freight broker and a
freight agent, their various duties and responsibilities, and the laws and legal requirements for
both. You will also learn the steps of setting up carrier and shipper packets and contracts,
marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to
keep lines of communication open, and valuable negotiation skills.
You also have access to Brooke Transportation Training Solutions, which hosts a Broker/Agent
Resources Day event. This event includes a virtual option held one Friday a month exclusively
for course graduates.
Job Outlook for Freight Brokers
According to the U.S. Bureau of Labor Statistics (BLS), jobs for logisticians, which includes
freight brokers, are likely to increase 18% through 2032. On average, around 21,800 jobs for
freight brokers are expected annually over the decade. As of May 2022, the median yearly
salary for freight brokers was $77,520, with the top 10% earning over $124,050.
Over 11 billion tons of freight move by truck each year, according to the U.S. Department of
Transportation (USDOT). This number will grow, so skilled freight brokers are needed to keep
the industry moving.
FAQs about Freight Brokers
What do freight brokers do?
Freight brokers find carriers for shippers to haul their freight. They also assume financial
responsibility in the shipping process by invoicing shippers, paying carriers and agents,
extending credit and more.
What is the difference between a freight broker and an agent?
A freight agent acts as an independent salesperson for a freight brokerage or independent
broker. Freight agents may work on commission, bringing in new customers.
What kind of hours do freight brokers work?
Freight brokers can set their own hours — deciding when and how much they work. Many work
from home, so they create their own work/life balance around shipping and carrier schedules.
What is the Federal Motor Carrier Safety Administration (FMCSA)?
The Federal Motor Carrier Safety Administration (FMCSA) regulates and provides safety
oversite for commercial motor vehicles (CMVs).
Course Objectives
ï‚· Freight Broker/Agent
ï‚· The basics of freight brokering, and qualifications needed for freight brokers and freight
broker agents
ï‚· How to set up an office, goals, and a corporate identity for a freight brokering business
ï‚· How to set up a shipper and carrier packet for a freight brokering business
ï‚· Software used for accounting and operations and how the transportation law affects a
freight brokering business
ï‚· The terms, insurance requirements, liabilities, policies, and recordkeeping best practices
involved in contracts between the broker, carrier, and shipper
ï‚· Ways to determine rate quotes between your freight brokerage, the shipper, and the
carrier using negotiation and sales techniques
Prerequisites and Requirements
There are no prerequisites to take this freight broker course. However, this course focuses
solely on U.S. domestic freight brokering, so it’s only recommended if you plan to do business in
the United States.
Instructor
Jan Roach
Jan Roach has been a partner in a freight brokerage operation since 1995. For over 10 years,
she ran a freight brokerage, overseeing sales, marketing, accounting and day-to-day operations.
Roach holds a Bachelor of Science from Baylor University and has provided training for the
freight industry since 2001.
Jeff Roach
Jeff Roach has been in the transportation industry since 1986. He founded his own freight
brokerage in 1995, after working as the vice president of national accounts for a major
truckload carrier. He turned his brokerage into a multimillion-dollar business and began
developing freight broker courses in 2001. Roach holds a Bachelor of Science from Abilene
Christian University.
Registration and Enrollment
This course is 100% online. Start anytime.